Technical Support Representative
In this role, the Technical Customer Support Representative will work with customers in resolving technical and non-technical issues, and assist peers in resolving technical and customer service matters. Our Technical Customer Support Representatives serve as the frontline to ZYTO customers for support, some training and other information as needed. They are courteous, knowledgeable, prompt, thorough, and respectful.
Our technical support organization is an important part of ZYTO’s commitment. Technical support is our primary line of assistance, where our clients first turn for troubleshooting help and answers to questions. For many customers, our technical support representatives are the voice of the company. Working by phone, online chats and e-mail, these representatives address critical client issues and challenges. You must be able to provide an excellent professional impression to our customer base. You must have strong problem solving skills, and you must enjoy working with people on the phone and online.
$12.00 - $14.00
Phone (801) 224-7199